MISSION STATEMENT

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To promote a safe and healthy environment while providing opportunities for youth within our communities.

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VISION

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To be the leading snow removal company within our region known for our innovative snow removal practices and our commitment to delivering exceptional service to our clients. We aim to create a positive impact and promote a safe environment and peace of mind within our neighborhoods and communities.

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CORE VALUES
 

​• We are committed to providing a safe, healthy and aesthetically pleasant work environment.
• We are dedicated to customer commitment to achieve customer satisfaction.
• We encompass integrity by being honest, accountable and trustworthy.
• Quality work and fostered relationships brings repeat business and new opportunities.
• We promote happiness and growth through love and respect of all mankind which will produce a positive work environment.
• Be as passionate about community service as much as you are passionate about profits.

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CUSTOMER SERVICE

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Polar Group believes building relationships, keeping an open line of communication with our clients, and providing customer service capabilities 24 hours a day, seven days a week, is vital for the continued success of our clients and our company. Polar Group is committed to resolving all service issues within 24 hours.  If, for any reason, Polar Group fails to meet contractual obligations, we will adjust the cost of the service accordingly.  Our goal is to ensure our clients are 100% satisfied.

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CERTIFICATIONS

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SIMA CERTIFICATION

         

          CSP Certification (Certified Snow Professional) program equips dedicated              snow professionals with a diverse knowledge base that exemplifies                        professionalism and a passion for an industry that can be unforgiving.  We            elevate our commitment to delivering snow and ice excellence while                      pushing to achieve the industry’s highest honor.

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 ASCA CERTIFICATION

 

ASCA Certification is an annual certification process developed for individuals who work in the professional snow and ice management industry.  An ASCA Certified (ASCA-C) snow contractor has obtained an education-based certification developed for the individual.  The education is risk management based and was developed to support the ANSI Approved American National Standards for the snow and ice management industry.

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CONTINUING EDUCATION

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All staff receives continuing education within the industry to provide our clients with the safest equipment and products and the best strategy to meet job expectations. Read about some of our continued education on our Blog page.

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